Safe.Shop has been initiatied by the Ecommerce Foundation to foster and promote global digital trade by making it easier for consumers and merchants to shop and sell online globally.
You can file a complaint using our complaint form. We strife to answer your complaint within one working day.
In order to verify a webshop and check how trustworthy it is, you can simply go to our 'Search Shops' page.
''I think a global trustmark for worldwide safe shopping is a necessity because buying through the internet is really taking off. It will ensure me as a consumer that - independent of what country I buy in - a trustworthy local party will support me when things go wrong with a seller in a country far away and that is a very comforting thought.''- Martine de Bie