Safe.Shop has been set-up by the Ecommerce Foundation to facilitate global digital trade, making it easier for consumers and retailers to shop and sell online.
You can file a complaint using or complaint form. We strive to reply within 1 working day.
I think a global trustmark for worldwide safe shopping is a necessity because buying through the internet is really taking off. It will ensure me as a consumer that - independent of what country I buy in - a trustworthy local party will support me when things go wrong with a seller in a country far away and that is a very comforting thought.- Martine de Bie