The Costs of Safe.Shop
We try to keep the costs of Safe.Shop as low as possible for both small and medium sized companies as well as larger merchants. All prices are in Euro and excluding VAT.
Safe.Shop is an annual subscription service. Based on your contribution level we will handle disputes between you and consumers.
The annual contribution fee depends on the level of your sales (online and offline together). Larger merchants pay more because they also profit more from the Safe.Shop trust mark.
|Sales||Annual Fee||Disputes handled|
|< 1 million||€ 99||1|
|1-5 million||€ 499||5|
|5-10 million||€ 999||10|
|10-30 million||€ 2999||30|
|30 million >||€ 4999||50|
For each additional complaint, you pay a fee of € 99. You will receive a warning ahead if you have exceeded your quota.
You will also receive other benefits like:
- Monthly newsletter with the best Tips, Reports & Events about (cross border) e-commerce.
- 14 Country Reports about E-commerce around the world (value: € 2.100).
- The bi-annual cross border magazine.
If you have any questions regarding the contribution fee, please do not hesitate to contact us.
Safe.Shop works with national reliable Trust Partners which have been certified to issue the Global Ecommerce Trustmark. The costs for the annual legal certification are dependent on the level of certification:
|Level of certification||Annual Fee|
|Global standards (3 stars)||€ 60|
|Global Standards including Financial Check and Online Security Check (4 stars)||€ 190|
|National certification according to specific country laws (5 stars)||€ 499|
Certification costs may be waived if you have already been certified by one of the Safe.Shop Certification Partners.
Safe.Shop offers legal document packages (terms and conditions, privacy statement, cookie statement & disclaimer) which may help you safeguard your company. You can implement the legal documents using a script.
We will continuously monitor legal developments and update the documents if needed. Once implemented you will not have to keep an eye on them anymore
|Legal Document Package per Country||€ 160|
Online Security Test
Safe.shop provides an additional service called the online security scan. This means your webshop will be tested on data leakage and information protection. If you already have a security partner, we can evaluate their security report for the same fee as a bi-annual scan. Although this service is not mandatory, it is recommended, as it will enhance the trust of your customers.
|Vulnerability scan - Twice a year||€ 70|
|Vulnerability scan - Quarterly||€ 299|
|Vulnerability scan - Monthly||€ 699|
|Vulnerability scan - Weekly||€ 1299|
|Vulnerability scan - Daily||€ 1659|
|Vulnerability scan - own report verification||€ 70|
Safe.Shop offers a financial check. This service is optional and allows you to communicate your financial reliability to consumers.
|Financial Check - Once per year||€ 60|
Fake Product Scan
In coorperation with REACT, Safe.Shop offers a scan to identify potential fake products on your shop. This service is optional and allows you to communicate your product reliability to consumers. The price depends on the frequency with which you like the scan to be done.
|Twice a year||€ 199|
|Once per quarter||€ 399|
|Once per month||€ 1199|
|Once per week||€ 5100|
|Once a day||€ 36499|