The Costs of Safe.Shop

We try to keep the costs of Safe.Shop as low as possible for both small and medium sized companies as well as larger merchants. All prices are in Euro and excluding VAT.

Contribution fee

Safe.Shop is an annual subscription service. Based on your contribution level we will handle disputes between you and consumers.

The annual contribution fee depends on the level of your sales (online and offline together). Larger merchants pay more because they also profit more from the Safe.Shop trust mark.

Sales Annual Fee Disputes handled
< 1 million € 99 1
1-5 million € 499 5
5-10 million € 999 10
10-30 million € 2999 30
30 million > € 4999 50

For each additional complaint, you pay a fee of € 99. You will receive a warning ahead if you have exceeded your quota. 

You will also receive other benefits like:

  • Monthly newsletter with the best Tips, Reports & Events about (cross border) e-commerce.
  • 14 Country Reports about E-commerce around the world (value: € 2.100).
  • The bi-annual cross border magazine.

If you have any questions regarding the contribution fee, please do not hesitate to contact us.

Legal Certification

Safe.Shop works with national reliable Trust Partners which have been certified to issue the Global Ecommerce Trustmark. The costs for the annual legal certification are dependent on the level of certification:

Level of certification Annual Fee
Global standards (3 stars) € 60
Global Standards including Financial Check and Online Security Check (4 stars) € 190
National certification according to specific country laws (5 stars) € 499

 

Certification costs may be waived if you have already been certified by one of the Safe.Shop Certification Partners.

Legal Documents

Safe.Shop offers legal document packages (terms and conditions, privacy statement, cookie statement & disclaimer) which may help you safeguard your company. You can implement the legal documents using a script.

We will continuously monitor legal developments and update the documents if needed. Once implemented you will not have to keep an eye on them anymore

Name Annual Fee
Legal Document Package per Country € 160

 

Online Security Test

Safe.shop provides an additional service called the online security scan. This means your webshop will be tested on data leakage and information protection. If you already have a security partner, we can evaluate their security report for the same fee as a bi-annual scan. Although this service is not mandatory, it is recommended, as it will enhance the trust of your customers.

Name Annual Fee
Vulnerability scan - Twice a year € 70
Vulnerability scan - Quarterly € 299
Vulnerability scan - Monthly € 699
Vulnerability scan - Weekly € 1299
Vulnerability scan - Daily € 1659
Vulnerability scan - own report verification € 70

 

Financial Check

 Safe.Shop offers a financial check. This service is optional and allows you to communicate your financial reliability to consumers.

Name Annual Fee
Financial Check - Once per year € 60

 

Fake Product Scan

In coorperation with REACT, Safe.Shop offers a scan to identify potential fake products on your shop. This service is optional and allows you to communicate your product reliability to consumers. The price depends on the frequency with which you like the scan to be done.

Frequency Annual Fee
Twice a year € 199
Once per quarter € 399
Once per month € 1199
Once per week € 5100
Once a day € 36499

Go Global!

The consumer today does not think in borders, therefore we as cross-border retailers are in dire need of a global trustmark like Safe.Shop.”

- Alon Ben Joseph, Owner Ace Jewelers Group

Expand with Safe.Shop

Although our brands are global, consumers not always know they can also buy our brands directly. I believe Safe.Shop can help the consumer make the last small step.

- Carlo Klaasse, Ecommerce Manager Branded

International from the start

I founded Von Va Voom a few years ago. From the start I build for global expansion. Now the time is ripe to make the first steps. I expect Safe.Shop to help me along the way.

- Maaike Postma-Sterken, Founder Von Va Voom